Fabric Order Lead Time:
For fabric orders, the lead time is usually 5-10 business days.
However, if the product is out of stock, we may need to wait a couple more days to wait for it to get re-stocked or re-produced.
Our products are re-orderable. In rare cases where a specific fabric item is discontinued, we will find a replacement for you. Over 95% of our customers are satisfied with the replacement.
SwatchBox Order Lead Time:
Swatch Box orders usually take 4-7 business days until delivery.
How to expedite shipping:
All orders are shipped via DHL or UPS Air Express, so they cannot be expedited any further.
The best way to expedite our order process:
- Immediately respond to all emails we send you. We may need you to ask you to make a decision regarding your order!
- Email us and tell us that your order is urgent. Our customer relations team may be able to help expedite your order process by alerting our suppliers.