How long does shipping take?

Fabric Order Lead Time:

For fabric orders, the lead time is usually 5-10 business days.

However, if the product is out of stock, we may need to wait a couple more days to wait for it to get re-stocked or re-produced.

Our products are re-orderable. In rare cases where a specific fabric item is discontinued, we will find a replacement for you. Over 95% of our customers are satisfied with the replacement.

 

SwatchBox Order Lead Time:

Swatch Box orders usually take 4-7 business days until delivery. 

 

How to expedite shipping:

All orders are shipped via DHL or UPS Air Express, so they cannot be expedited any further.

The best way to expedite our order process:

  1. Immediately respond to all emails we send you. We may need you to ask you to make a decision regarding your order!
  2. Email us and tell us that your order is urgent. Our customer relations team may be able to help expedite your order process by alerting our suppliers.