We will exchange your fabrics in the unlikely event that you have received fabrics that are damaged, defective, or incorrect. If this is the case, please email us immediately within 5 days of receiving your goods.
Color differences due to dye-lot-variations do not count as defective or incorrect. We will notify you regarding dye-lot variations beforehand if there is a significant difference. Short yardages less than 10 cm per yard does not count as defective or incorrect for order less than 10 yards.
You will need to comply with the following return/exchange policies:
- Products must be returned in the same condition as received and sent back in their original packaging.
- Products must not be washed, ironed, or altered in any way.