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HOW CAN WE HELP?

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Password/Account Access

  • How do I change my account email address?
    Log in to your SwatchOn account using the ‘Account’ menu in the upper right corner.Account > Profile > Edit > Click 'Change' on Work Email  
  • How do I reset my password?
      You cannot change your password when you are logged in. Log-out first, and then reset your password here.             1. Type in your account email.      2. Click on Forgot your password?           

Verification/Benefits

  • A Quick Guide to Sign-Up and Verification
    SwatchOn is a wholesale fabric marketplace for fashion businesses. Follow these simple steps to create an account and verify your business to gain benefits! Registration Process Step 1. Create Account Fill in basic information and verify your email address. Once registered, you can immediately access services such as: Access to fabric library Placing fabric orders at wholesale prices   Step ...
  • What are the benefits of having an account with SwatchOn?
    SwatchOn is a global wholesale fabric trading service tailored for the fashion business. Sign up now and have the following benefits.   For all accounts: Access to all 150,000+ fabrics Order wholesale fabrics at low minimums   For business-verified accounts: Your dedicated sourcing manager You will be given Swatch Points to get free swatch samples   To start enjoying these benefits, simply ...
  • I am a fashion start-up. Will I be eligible for a SwatchOn account?
    Sure, even if you are a fashion start-up and have not developed a collection or clothing line yet, you are eligible for a SwatchOn account and can order fabrics online. Please sign up here to browse and order fabrics online.  When ready, you can verify your business and get more benefits.

For fashion students

  • I am a fashion student. Do you have any programs/discounts for students?
    We currently do not have a program or discount for fashion students. However, we will, hopefully, soon. Please stay tuned for future updates! In the meantime, if you wish to order swatches and sample yardages, we recommend exploring SwatchOn Lite, our new service for individuals, including sewists, hobbyists, students, and all fabric lovers💜 For any inquiries about SwatchOn and SwatchOn Lite, p...