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  • What payment methods do you accept?
    We offer various payment methods to make your ordering process as convenient as possible.Here's an overview of the payment methods available based on your order type. Swatch Orders Swatch Points Debit or credit card   Sample Orders  Debit/Credit card Fabric Credit   Wholesale Orders  Debit/Credit card Bank transfer ACH/Wire for US bank account holders Swift for non-US customers  Fabric...
  • What is Fabric Credit?
    What is Fabric Credit? Fabric Credit is a store credit that can be applied to fabric purchases at SwatchOn.   How Does Fabric Credit Work? When you have Fabric Credit in your account, it will be automatically applied to your cart and at checkout. If you select 'Fabric Credit' as your refund method at checkout, the refund amount will be credited to your account as Fabric Credit.   How Can I Ch...
  • What is a card processing fee?
    What is a Card Processing Fee? A card processing fee is applied to process transactions when you pay with a debit/credit card.   Processing Fee Breakdown: The fee will vary depending on the card you use: 2.5% for credit cards issued in the United States (US) 3.5% for credit cards issued outside the United States (non-US) ✅ NO processing fee for swatch and sample orders, regardless of the paym...