Order Guide – Help Center

A SwatchBox is a Box of Fabric Samples
One of the biggest frustrations in ordering fabric online is that you cannot touch and feel the fabric...

Reordering and fabric availability
Fabric products will be available for re-order in the future most of the time, as we only carry styles th...
What is the Minimum Order Quantity?
Minimum Order Quantity Our Minimum Order Quantity is 3 yards. Price Policy Wholesale prices start at 50 y...
How long is the lead time for fabric orders?
Fabric Order Lead Time: For fabric orders, the lead time is usually 5-10 business days.However, if the prod...
Bulk Order Discounts/Quotations
Our minimum order quantity is 3 yards, and wholesale pricing starts at 50 yards and up. Prices are indicate...
Adding fabric products to recent order.
If your order has not been shipped yet, you can add products to your on-going order. (Fabric orders only)Pl...

Digital Printing on 9 Fabric Types
You can create incredible custom prints and patterns for your next look on all of these fabric types at Swa...
Creating custom color fabric/custom dye lots
Most of the products we carry can be custom dyed with a minimum order of at least 500 yards. You may send u...

I need to cancel my order. What do I do?
Swatch Box Orders: We may be able to cancel your SwatchBox Order if it has not been shipped or scheduled to...
What is your refund policy?
Although Swatch On takes every step necessary to assure accurate representation of items displayed online, ...
What is your return/exchange policy?
We will exchange your fabrics in the unlikely event that you have received fabrics that are damaged, defect...