One of the biggest frustrations in ordering fabric online is that you cannot touch and feel the fabric in person first.
Well, we solved that problem. 🙂
What are “swatch” and “swatch books”
First off, “fabric sample” = "swatch” in SwatchOn lingo. When you request a swatch sample on our website, you get the swatch book, which includes the available color in that particular fabric item. While we aim to include every color, some colors may not be in the swatch book.
How do Swatch orders work?
You can create your customized Swatch order filled with sample books of your choice. You can feel and test out fabric in person before you decide on yardage for sampling or production. Just click "Add to Swatch Cart" on any fabric QL page, and it will be added to your cart.
What size are swatches?
- Each swatch is generally approx. 10cm x 10cm (4x4 inches), but the size may vary.
How much is a Swatch Book?
- Swatch: The price for each swatch book is listed on the product page. You can order swatch books using Swatch Points or by making a purchase.
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Shipping: Shipping is free when you order 5 or more swatch books. For orders of less than 5 items, a $10 shipping fee will apply.
What are Swatch Points?
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Swatch Points are credits that can be used to order swatch books.
- You will be given Swatch Points when you complete the sign-up process for a wholesale account.
- You can earn additional points by placing Wholesale Orders.
- If you don’t have enough Swatch Points, you can still order swatch books by purchasing them directly.
How long does it take to get my Swatch Order?
- You can usually expect to receive your Swatch Order within 3-5 business days (depending on where you live).