Return/Cancellation
-
Modification of Orders
If you realize that you have made a mistake after placing an order and wish to make changes, please email us at support@swatchon.com immediately, referencing your order number. We will do our best to satisfy your request, but only on the condition that the fabrics of your order have not been cut. Read our terms and conditions.
-
What is your return/exchange policy?
Exchanges We will exchange your fabrics in the unlikely event that you have received damaged, defective, or incorrect fabrics. If this is the case, please email us at support@swachon.com immediately within 14 days of receiving your goods. Refunds Refund Conditions We cannot issue refunds for products that have been cut. To be eligible for a refund, the products must be returned in their origin...