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  • International Shipping Options (for Fabric Orders)
    Courier services SwatchOn offers  Air: We use DHL and UPS as our couriers. Boat: We work with ocean freight forwarding companies. You can set your shipping address and shipping method when placing your order! We ship to over 50+ countries. Click here to see the shipping countries.   Ocean Freight is an option for bulk orders. Ocean freight would be a cost-effective choice for large orde...
  • Can I choose the shipping methods for my order?
    You can choose the shipping method depending on the order type.   Swatch Orders All swatch books are shipped via Air Courier with the DDP(Delivered Duty Paid) term. You cannot select or change the shipping method and the Incoterm.   Sample OrdersAll sample orders are shipped via Air Courier with the DAP(Delivered at Place) term. You can choose your preferred courier between DHL and UPS, but th...
  • How much does shipping cost?
      Shipping Fee Calculation In your Fabric Cart, if you select the country you wish to ship to and the shipping method, the shipping fee will be automatically calculated in your cart.   Shipping Fee Rate Table You can also view the shipping fee rates per country here.
  • How are my fabrics packaged?
    Rolls vs. Boxes Fabrics will be packaged in rolls or boxes depending on the quantity, thickness, and characteristics of the fabric. Our fabric suppliers will choose the best method of packaging, considering the features of the fabric.In general, small orders will be shipped in a box, while larger orders will be packaged in a roll. However, knit and pleated fabrics can be provided either in a bo...