Shipping/Customs
Shipping
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Do you ship to my country?
Shipping Countries We ship to the following 50+ countries. Click on each country to see the shipping rates....
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How long does shipping take?
Fabric Order Lead Time: For fabric orders, the lead time is usually 5-10 business days.However, if the prod...
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How much does shipping cost?
Shipping Fee Calculation All products are shipped from South Korea, by DHL or UPS Air Express shipping. ...
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What shipment courier do use? Can I arrange my own shipments?
We use UPS and DHL as our shipment courier.We ship to 50+ countries via air-express shipping service. You ...
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How are my fabrics packaged?
Rolls vs. Boxes Depending on the quantity, thickness, and characteristics of the fabric, we will pack the f...
Import Duty/Tax Guide
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Customs Duty free orders (Canada Only)
If you are making shipments to the Canada, SwatchOn fabric import duties are completely free under the MF...
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Tax/duty free orders (USA Only)
If you are making shipments to the United States please refer to the information below: Orders above $800,...
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Custom Duty/Tax for Non-U.S. countries
Custom Duty Invoice Example (Non-U.S. countries only) Your invoice for customs may look something like this...
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I am having problems with customs.
When your order is shipped, we send you documents by email in case of customs require you to submit them. Y...