Shipping/Customs
Shipping
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Do you ship to my country?
Shipping Countries We ship to the following 50+ countries. Click on each country to see the shipping rates....
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How long does shipping take?
Fabric Order Lead Time: For fabric orders, the lead time is usually 5-10 business days.However, if the prod...
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How much does shipping cost?
Shipping Fee Calculation All products are shipped from South Korea, by DHL or UPS Air Express shipping. ...
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What shipment courier do use? Can I arrange my own shipments?
We use UPS and DHL as our shipment courier.We ship to 50+ countries via air-express shipping service. You ...
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How are my fabrics packaged?
Rolls vs. Boxes Depending on the quantity, thickness, and characteristics of the fabric, we will pack the f...
Import Duty/Tax Guide
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[Canada Only] Customs Duty free orders
At SwatchOn, we make importing easy and simple. We prepare all the custom forms and documents you need so t...
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[U.S. Only] Custom Duty free orders
At SwatchOn, we make importing easy and simple. We prepare all the custom forms and documents you need so t...
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[Non-U.S./Non-Canada Countries] Import Fee Guide
At SwatchOn, we make importing easy and simple. We prepare all the custom forms and documents you need so t...
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I am having problems with customs.
When your order is shipped, we send you documents by email in case of customs require you to submit them. Y...