Shipping/Customs – Help Center

International Shipping Options
Courier services SwatchOn offers Air: We use DHL and UPS as our couriers. Boat: We work with sea freight f...
Do you ship to my country?
Shipping Countries We ship to over 50+ countries. Click here to see the shipping countries.
How long does shipping take?
Shipping Country: We ship to over 50+ countries. Fabric Order Lead Time: It depends, and the order proces...
How much does shipping cost?
Shipping Fee Calculation In your Fabric Cart, select the country that you wish to ship to and the shippi...
What shipment courier do you use?
Air: We use DHL and UPS as our couriers. Boat: We work with sea freight forwarding companies. When placin...
How are my fabrics packaged?
Rolls vs. Boxes Depending on the quantity, thickness, and characteristics of the fabric, we will pack the f...

[Canada Only] Customs Duty free orders
At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so ...
[U.S. Only] Customs Duty free orders
At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so ...
[Non-U.S./Non-Canada Countries] Customs Duties/Taxes Guide
At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so ...
I am having problems with customs.
When your order is shipped, you can find and download documents, such as the commercial invoice, packing li...