Shipping/Customs – Help Center

Do you ship to my country?
Shipping Countries We ship to the following 50+ countries. Click on each country to see the shipping rates....
How long does shipping take?
Fabric Order Lead Time: For fabric orders, the lead time is usually 5-10 business days.However, if the prod...
How much does shipping cost?
Shipping Fee Calculation All products are shipped from South Korea, by DHL or UPS Air Express shipping. ...
What shipment courier do use? Can I arrange my own shipments?
We use UPS and DHL as our shipment courier.We ship to 50+ countries via air-express shipping service. You ...
How are my fabrics packaged?
Rolls vs. Boxes Depending on the quantity, thickness, and characteristics of the fabric, we will pack the f...

Customs Duty free orders (Canada Only)
If you are making shipments to the Canada, SwatchOn fabric import duties are completely free under the MF...
Tax/duty free orders (USA Only)
If you are making shipments to the United States please refer to the information below: Orders above $800,...
Custom Duty/Tax for Non-U.S. countries
Custom Duty Invoice Example (Non-U.S. countries only) Your invoice for customs may look something like this...
I am having problems with customs.
When your order is shipped, we send you documents by email in case of customs require you to submit them. Y...