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  • [U.S. Only] Customs Duty free orders
    At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so that clearing your shipment through customs is seamless.    If you are making shipments to the United States, please refer to the information below: The following table summarizes the general terms of the U.S.'s customs duty & sales tax policies, but there may be exceptions. However, you ...
  • [Canada Only] Customs Duty free orders
    At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so that clearing your shipment through customs is seamless.      Customs Duty is Free for Canada If you are making shipments to Canada, SwatchOn fabric Customs Duty is completely free under the MFN (Most-Favoured-Nation) Tariff Rules. South Korea is included in the beneficiary country list o...
  • [Non-U.S./Non-Canada Countries] Customs Duties/Taxes Guide
    At SwatchOn, we make importing easy and simple. We prepare all the customs forms and documents you need so that clearing your shipment through customs is seamless.    Customs Duties/Taxes Invoice Example (Non-U.S. / Non-Canada countries only) ① Customs DutyCustoms duty may or may not be collected, and it is up to local customs authorities to use their discretion in setting charges. In general...
  • What Incoterms should I choose?
    Not sure which Incoterms to select for your order? Here's a simple guide to help you decide. The available Incoterms vary depending on your destination country and shipping method. To see what options are available for your country, click "here."     FOB (Free On Board)  SwatchOn covers costs until goods are loaded onto the ship at your designated port of the departing country. After loading, ...
  • I am having problems with customs.
    Once your order is shipped, you can find and download shipment-related documents, such as the commercial invoice, packing list, and fabric detail sheets, in case the local customs require you to submit them. Please access the documents online under Account > Fabric Orders   Fabric Detail Sheet - This document shows the details of the fabrics you ordered. Commercial Invoice (use for customs onl...